Privacy

The User may receive certain confidential information, including but not limited to technical details, contracts, product information, pricing, and other valuable data that should be considered as confidential (“Confidential Information”). The User acknowledges and agrees to treat all Confidential Information with the utmost confidentiality. The Company retains full ownership and rights to all Confidential Information. The User’s obligations concerning Confidential Information will continue even after the termination of these Terms of Use, as stated in the “Termination” clause below. The User understands that these obligations are necessary and reasonable to safeguard the Company’s business. The User acknowledges that monetary damages would not be sufficient to compensate for any breach of the covenants or agreements outlined herein. Therefore, in addition to any other available remedies in law, equity, or otherwise, the User agrees that any violation or potential violation will cause irreparable harm and injury to the Company. As a result, the Company is entitled to seek injunctive relief to prevent or halt such breaches of these terms.

General

The Company’s products offer users live and recorded instruction, tutoring, and learning services through our exclusive software. These services include facilitating and hosting courses and collecting user feedback. By using the Company’s products, you agree that these Terms are accepted in consideration of your use, and you acknowledge the receipt and sufficiency of other valuable consideration. The Company reserves the right to revise these Terms at any time without prior notice, and the revised Terms become effective upon posting on the site. It is your responsibility to regularly review these Terms. Your continued use of the Company’s products after any revision constitutes your acceptance of the revised Terms. However, any revisions to these Terms will not apply to disputes that arose prior to the revision date. The Company’s products are subject to change as we strive for continuous improvement. If you are ever dissatisfied with the products, your sole remedy is to discontinue their use. By using the Company’s products or communicating with us, you agree to receive electronic communications regarding security, privacy, and administrative issues. In the event of a security breach, we may notify you electronically by posting a notice on the site or sending an email.

Connectivity Costs and Equipment

 

You are solely responsible for all fees and costs associated with accessing and using the Company’s products, including service, internet, telephony, and any data charges imposed by wireless carriers or internet service providers. Additionally, you are responsible for obtaining and maintaining all necessary telephone, computer hardware, and other equipment required for accessing and using the products.

The Company utilizes internally developed systems to make the products available to users, which may encounter technical limitations or experience interruptions in computer and communications hardware systems. We continuously enhance and improve these systems to accommodate the usage level of the site. We may also introduce additional features and functionality that may require the development or licensing of new technologies. Increased usage or the addition of new features may result in unforeseen system disruptions, slower response times, reduced customer service levels, and delays in reporting accurate financial information. By using the Company’s products, you agree that the Company will not be held liable for any such failures, whether to you or any third party claiming through you.

Fees and Taxes

 

Accessing the Site and browsing Courses is currently free of charge. However, the company reserves the right to modify its fee policies at any time, including implementing charges for Site access. Any fee changes will only be binding upon you if you agree to them. Unless otherwise specified, all fees are quoted in Indian Rupees. It is your responsibility to timely pay all fees and applicable taxes associated with the Site using a valid payment method accepted by the Company. If your payment fails or your account becomes overdue, we may employ alternative collection methods, including charging other payment methods on file, engaging collection agencies, and seeking legal recourse. Additionally, your access to Company Products may be temporarily restricted until any outstanding amounts owed to the Company are resolved.


General Disclaimer

We cannot control the comments and discussions posted on the Site, and therefore cannot guarantee their reliability, validity, accuracy, or truthfulness. By using the Site, you may come across offensive, indecent, or objectionable content. You agree to hold the Company harmless and indemnify against any claims, notices, or actions arising from your access or use of any submitted content. If you choose to access or use the Company Products from locations outside India, you do so at your own risk and are responsible for complying with local laws. Accessing or using the Company Products from jurisdictions where they are illegal, unauthorized, or penalized is strictly prohibited.

Conduct

When accessing the Company Products, ensure that your actions are lawful. You are solely responsible for understanding and complying with all applicable laws, rules, and regulations related to your use of the Company Products. Without our prior written permission, which we may withhold at our discretion, you agree not to use the Company Products or the Company Content (as defined below) to recruit, solicit, or contact Instructors or potential users for non-affiliated employment or business contracts. Any meetings or contact between you and Instructors or other Users of the Company Products are undertaken at your own risk. Exercise caution when meeting Instructors or other Users in person, and opt for public settings to prioritize your safety.

Specific Obligations of Users Using the Site

 

Agree to the following terms as a user::

  1. You have read, understood, and agreed to the pricing information before using the Site or registering for a Course.
  2. If you are under 18, you have obtained parental or legal guardian consent before using the Site or registering for a Course.
  3. You will not engage in the following activities on or through the Company Products:
  • Uploading or transmitting unsolicited or unauthorized advertising, promotional materials, spam, or any form of solicitation is prohibited.
  • Posting inappropriate, offensive, false, misleading, infringing, defamatory, or libelous content.
  • Manipulating or interfering with the Company Products.
  • Reproducing, distributing, publicly displaying, performing, creating derivative works from, or exploiting any Submitted Content or other content from the Company Products without our written permission.


Registration and Identity Protection

To access certain products provided by the Company, you will need to create an account with a username and password. During the registration process, the information you provide will help us offer you better content, customer service, and network management. You are responsible for keeping your account details confidential and for all activities that take place under your account. If you notice any unauthorized use of your account or any other breach of security, you must notify us immediately and ensure that you log out of your account at the end of each session. We cannot be held responsible for any loss or damage caused by your failure to comply with these requirements or as a result of the use of your account, with or without your knowledge before you notify us of any unauthorized access.

You agree to be held liable for any losses incurred by us or another party due to any use of your account, except for uses that occur after you have notified us of unauthorized access to your account. You are not permitted to transfer your account to any other person, nor are you allowed to use anyone else’s account.

If you have authorized or registered another individual, including a minor, to use your account, you are fully responsible for their online conduct, controlling their access to the services, and any consequences of misuse.

Accuracy of Account Information

By using Company Products, you agree to provide truthful, accurate, up-to-date, and complete information about yourself as requested in Company’s registration form (referred to as “Your Data”). You also agree to promptly update Your Data to ensure its accuracy, completeness, and currency. Furthermore, you are obligated to comply with these Terms. If you provide any information that is false, inaccurate, outdated, incomplete, or misleading, or if we have reason to believe that such information is false, inaccurate, outdated, incomplete, or misleading, we reserve the right to suspend or terminate your account and deny or limit your access to any current or future use of the Company Products. This action will be taken without any liability towards you.

User and Submitted Content

Any materials, information, communications, or ideas that you upload, transmit, communicate, or post to us through Company Products (referred to as “Submitted Content”) will not be treated as confidential. By submitting such content, you grant us a license to reproduce, distribute, publicly perform, publicly distribute, communicate to the public, and otherwise use and exploit it for any purpose related to delivering, marketing, promoting, demonstrating, or operating the Company Products. This includes but is not limited to, activities such as quality control, redistribution, display to users, and professional development.

Copyright

 

By using the Company’s Services, you acknowledge that the Company Content, including software, technology, designs, and materials, belongs to the Company, its affiliates, and third-party providers. The material on the Site is for personal use only, and you agree not to copy, distribute, modify, or use it for any other purpose. Any unauthorized use of the materials is strictly prohibited and violates copyrights, trademarks, and other intellectual property rights. Downloaded content does not grant you ownership or rights for other purposes. The Company reserves all rights not explicitly granted to you.

Under this agreement, any services you provide are considered works made for hire, and the Company retains exclusive ownership of the intellectual property developed. The Company holds all copyrights, registrations, royalties, and related rights, including derivative works and future infringements worldwide, with respect to the works created under this agreement.


Refund / Swap / Batch-shift

 

  1. The refund must be claimed within seven days of registration. No refund requests will be entertained after this period.
  2. The refund policy terms mentioned here do not apply to PG Programs and Advanced Certification in Cloud Computing. Refunds are not available for these courses once enrollment is completed. For more details, please refer to the course pages.
  3. The 7-day, No Question Refund policy is not applicable in the following scenarios:
         *Watching more than two class recordings from the Innomatics learning management system.
         *Abuse of the refund policy may result in account suspension or termination, and the restriction of future product use without any liability to you.
         *The company reserves the absolute right to revise these terms without prior notice, except for posting the revised terms on the website.
         *After three days, as per the refund policy, further EMIs will not be canceled.

To request a refund, please email [email protected].

Batch Shift Option:

  • Limited seats are available for learners who choose the Batch-shift option in any Live-online class.
  • Innomatics may be unable to accommodate certain batch-shift requests if seats are unavailable in the Batch-shift Quota. In such cases, alternative options will be provided to join other batches with available seats.
  • Learners can only utilize the batch shift option once every three months, starting from the beginning of the previous batch in which they attended a class.
  • The batch shift option will be available only after 15 days from the start of the previous batch.

 

Terms and Conditions

  1. There is no refund available for the self-paced courses.
  2. Refund requests can be raised only within 7 days of course purchase. Requests for refunds should be sent via email. Refunds will be processed within 30 days after approval.
  3. Refunds are not available for lack of usage, program dissatisfaction, or any reason after the Refund Window has expired.
  4. However, in certain extenuating circumstances mentioned below, the Company reserves the right to issue refunds in full, partial, or no refund at all.

1) The batch is canceled mid way and the participants could not be accommodated by Innomatics Research Labs to a different batch

2)This does not include situations arising out of “Force Majeure” conditions whereby all Terms & Conditions will be rendered Null & Void.

5. If the course fee is paid by a third party on your behalf, it is your responsibility to continue making payments to that third party, even if you decide to withdraw from and discontinue access to the relevant program outside the Refund Window. Innomatics Research Labs has no obligation or responsibility to waive or stop your obligation to make such payments..

  • Innomatics research labs hold the complete authority to reschedule or change the trainers based on the industry need, trainees’ ability to understand the concepts and the availability of the trainer
  • Innomatics research labs will have the authority to detain any associate if he is indulged in any illegal activities, creates a nuisance on the premises or outside the institution where its reputation is damaged or misbehaves with the staff or fellow trainees or trainers. In such cases, there will not be any refund initiated and Innomatics research labs may proceed to initiate legal action against any defaulters who violate the code of conduct
  • In case of fee default, Innomatics research labs reserve the right to cancel the admission without any refund. Once the admission is canceled, a new enrollment is to be made following all the newly set processes and fee structure. Innomatics research labs will have the complete right to accept or deny any admission.
  • In case of fee default, the associate will be denied permission to attend any classes further in both online, offline, or self-paced courses and placement opportunities. Complete access to the entire Innomatics research labs ecosystem will be executed which included access to premises, LMS, classes, mentoring, placements, etc.,
  • Any content produced as part of the training in the form of audio, video, text, or testimonial will be used by Innomatics research labs for its branding and advertising in various media channels including the print, video, satellite, and social media channels
  • The trainee is not supposed to gather any personal details related to trainers or employees of Innomatics research labs. In case of any violation which includes interacting with trainers outside the Innomatics ecosystem or interacting directly with trainers on their personal mobile or email id, the admission will be canceled without any refund with immediate effect
  • In case the associate collaborates with trainers or any employees of Innomatics and transfers money to their individual accounts, It will be the complete responsibility of the associate to recover the money from them. Innomatics research labs will not have any obligation in helping the recovery of lost money
  • Innomatics research labs reserve the right to change the curriculum, schedule, and trainers in the best interest of the associates as well as the organization
  • To qualify for the placements, the associate must comply with at least 80% of attendance and must complete all the given tasks and assessments successfully, and prove his eligibility to be sent for the placements. The associate must achieve a minimum 80% percentage and should be in the top 20% in the ranking to be given priority for the placements
  • In case the associate needs to change the batch or timing, he/she must clear all the dues to be allocated with a new batch. The new batch allocation will depend on the availability of the trainers and the availability of seats in the prospective batch. Innomatics research labs reserve the right to allocate or deny any batch changes requested by the associate
  • If an associate violates any placement processes like not attending the interviews or misbehaving with the clients or Innomatics team, Innomatics research labs will have the right to cancel the admission and detain the associate from training as well the placement opportunities

The course completion certificate will be issued only if the associate fulfills the below responsibilities

  • Maintain atelast 80% attendance
  • Complete all the assigned tasks, projects
  • participate in all the tests, interviews, and hackathons, and perform at satisfactory levels as per the guidelines set by Innomatics Research Labs
  • conduct well the fellow trainees, trainers, and the employees of Innomatics research labs

Placement Policy

Note that Innomatics Research Labs does not take any placement guarantee.


Procedure for Reporting Claimed Infringement

 

To report any alleged infringement of intellectual property rights on our Company Products, please send a “Notification of Claimed Infringement” to our address. Your communication should include the following:

  1. A signature, whether physical or electronic, from an individual authorized to represent the owner of the infringed work(s).
  2. Identification of the infringed works or materials. If there are multiple works, please provide a list representative of those works.
  3. Clear identification of the specific material claimed to be infringing or the subject of infringing activity, along with enough information for us to locate it.
  4. Contact information for you, including your address, telephone number, and, if available, email address.
  5. A statement indicating your genuine belief in good faith that the use of the material is not authorized by the copyright owner, its agent, or the law.
  6. A statement confirming the accuracy of the information provided and declaring, under penalty of perjury, that you are authorized to act on behalf of the owner of the allegedly infringed exclusive right.

    Limitation of Liability

     

    We, along with our officers, directors, employees, agents, successors, assigns, contractors, and third parties, shall not be liable for any direct, indirect, special, incidental, or consequential damages arising from the use or inability to use our Company Content, Products, Courses, or any portion thereof. This includes loss of data or profit, even if we or our authorized representatives have been advised of the possibility of such damages. You assume all costs for servicing, repair, or correction of equipment or data resulting from your use of our Products.

    Our liability, as well as that of our licensors or suppliers, will not exceed the greater of one hundred dollars or the number of commissions received by us within the 12 months preceding the action that caused the liability.

    Indemnification:

     

    You agree to indemnify, defend, and hold us and our affiliates, officers, directors, agents, partners, employees, licensors, representatives, and third-party providers harmless from any losses, expenses, damages, costs, claims, and demands, including reasonable attorneys’ fees, arising from your submitted content, use of our Products or Content, connection to our Site or Services, or breach of these Terms. We reserve the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate fully in asserting any available defenses.


Modification of Services

We reserve the right to modify, add, or remove features, pricing, and other aspects of our products at any time. We may also make changes or discontinue the products, either temporarily or permanently, with or without notice. These Terms will still apply to the modified products. You agree that we are not liable to you or any third party for any such modifications, suspensions, or discontinuations.

Dispute Resolution

Arbitration is the exclusive method of resolving all disputes and claims arising from these Terms or your use of our products, except for matters that can be taken to court. The arbitration shall be governed by the arbitration will be conducted in accordance with the Indian Arbitration and Conciliation Act of 1996.. One arbitrator will be appointed mutually by both parties, and the arbitration will take place in Hyderabad, India. English shall be the language used in all arbitration proceedings and related correspondence.

These Terms are subject to the laws of the Republic of India. Any disputes arising from or related to these Terms shall be under the exclusive jurisdiction of the courts in Hyderabad.

Termination of Services; Termination of Agreement

We reserve the right to terminate your use of our products immediately, without notice, if you violate these Terms, our posted policies, or applicable laws. Additionally, we may terminate your access to our products for any other reason or no reason at all.

If these Terms are terminated or expire, certain sections will still apply, including provisions on intellectual property ownership, disclaimers, limitations of liability, dispute resolution, and other relevant provisions. Upon termination, we may delete your information from our services and restrict your access to our products. Please ensure that any downloaded or printed Company Content is promptly destroyed.

You have the freedom to terminate your use of our products at any time. You can simply stop visiting or using our products. If you desire to terminate your account on the Site or with our Services, you can do so by sending an email to [email protected] or utilizing any account termination method available.


Monitoring

All electronic communications and content sent to or received by the Company, including those from remote access connections, may be monitored, saved, read, transcribed, stored, or retransmitted by authorized employees or agents of the Company or law enforcement authorities assisting in investigating possible non-compliance with applicable laws. Automated means may be used to examine electronic communications and content. The Company reserves the right to reject any electronic communications or content on the Site that does not comply with its corporate policies and procedures, without the obligation to provide clarifications or answers. However, the Company has the authority to review content posted by Users on the Site.

Miscellaneous

Entire Agreement. These Terms and any applicable policies on the Site constitute the entire agreement between the parties and supersede all previous agreements. All rights not expressly granted in the Terms are reserved. These Terms benefit the Company, its agents, licensors, licensees, successors, and assigns.

Severability. If any provision of these Terms is illegal, void, or unenforceable, it will be deemed separate and will not affect the validity and enforceability of the remaining provisions.

Waiver. A provision of these Terms may only be waived in writing. The Company’s failure to exercise or enforce any right or provision in these Terms does not constitute a waiver of such right or provision.

Notice. Any notice or communication must be in writing, sent via facsimile, registered or certified mail, or electronic mail.

No Agency. These Terms do not create a partnership, joint venture, agency, employment, or contractor relationship between the parties. Neither the Company nor any other party has the authority to make binding statements, representations, commitments, or take actions on behalf of the other party unless authorized in writing.

Purchase via RP-EMI

In this purchase, Innomatics will cover the interest on behalf of the learner.

If there are any failed EMI payments, Innomatics may contact you to request a change of card or update the balance.

If there is no response after multiple attempts, Innomatics has the right to revoke access to your course.

Grievance Redressal

Redressal Mechanism: Any complaints, abuse, or concerns regarding content, comments, or breaches of these terms should be immediately reported to the designated Grievance Officer through written communication or email with an electronic signature.

Grievance Officer

App Name: Innomatics Online Learning

Company: Innomatics Research Labs

Website: www.innomatics.in

Address: Nizampet, Hyderabad

Email: [email protected]

Phone: 9951666670